With so much uncertainty surrounding the COVID-19 outbreak, we're here to help you with ways to take precautions in your day-to-day banking.

Whether you are self-isolating, looking for ways to practice social distancing, or simply looking to reduce the amount of trips you take into public spaces - we've put together some quick videos to help you stay safe and bank from home!

"How To" Bank From Home

Using your Desktop

How to log in to Online Banking

Are you logging in to online banking for the first time? Or need to do a password reset? Check out these videos for a step-by step guide on how to get set up for online banking using your desktop.

How to add a payee

Making bill payments online? Perfect, use these videos to learn how to add a new payee on your desktop.

How to make a bill payment

Pay your bills from the comfort of your own home. Watch these videos for a step by step on how to pay bills on your desktop.

How to do an INTERAC e-Transfer

No cash, no problem! You can send money to another person or another account at a different bank from your desktop. Watch this video to learn how to add a new recipient and send an INTERAC e-Transfer.

How to set up CRA Direct Deposit

You can now securely sign up for CRA Direct Deposit and receive your tax refunds and benefit payments faster and directly into your Conexus account so you don't have to worry about coming into a branch. Check out this quick video on how to sign up.

How to access a void cheque in online banking

Looking for a void cheque so you can set up direct deposits or for automatic payments such as rent or mortgage? Watch this video to learn where to access a void cheque and how to download to your computer or print it out.

Using the Mobile App

How to download the Conexus Mobile App

Want to start banking from your phone using our mobile app? Watch this video for an easy guide to download and get started.

Apple (iOS) Product:


Android Product:


How to log in to Online Banking

Are you logging in to online banking for the first time? Or need to do a password reset? Check out these videos for a step-by step guide on how to get set up for online banking using your mobile app.

How to add a payee

Making bill payments online? Perfect, use these videos to learn how to add a new payee on your mobile app.

How to make a bill payment

Pay your bills from the comfort of your own home. Watch these videos for a step by step on how to pay bills on your mobile app.

How to do an INTERAC e-Transfer

No cash, no problem! You can send money to another person or another account at a different bank from your mobile phone. Watch this video to learn how to add a new recipient and send an INTERAC e-Transfer.

How to deposit a cheque from your phone

You don’t need to visit the branch to deposit a cheque - watch this step by step guide on how to use your phone to deposit your cheques quickly and securely.