Update on individual branches

Conexus is committed to doing our very best to help reduce the spread of COVID-19 while serving you safely. With the recent spike of COVID-19 cases and variants, we’re taking additional precautions to our Regina and Whitewood branches that we want you to be aware of.

We’ll always be here for you, we just need to serve you differently:

Effective March 31, 2021 we are limiting the number of members in the branch, enforcing strict social and physical distancing practices. All advice-based services such as savings, retirement, loan applications, etc. will be held virtually.

We remain operational for all of your banking needs, however, ask you to limit your visits to the branch for urgent services that can only be done in-person, such as:

• Accessing your safety deposit box
• Getting a new member card, or pinning a member card
• Coin and cash services for our business members

For day-to-day banking such as cheque deposits, fund transfers, bill payments, etc., we encourage you to use other remote banking options such as online, mobile and telephone banking, or to call our local Member Contact Centre at 1-800-667-7477, open 7 days a week.

If visiting a branch, here’s what you can expect: 

• We are limiting the number of people in the branch, so you may be asked to wait outside
• We are practicing strict social and physical distancing, and increased cleaning protocols
• You will be required to wear a mask at all times within the branch.

If you are sick, have been in close contact with someone who has tested positive with COVID-19, you or someone in your household is waiting on test results, or you have travelled internationally, including the United States, in the past 14 days, please do not visit a branch until it is safe to do so.    

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Mandatory Masks – Saskatchewan

Following the guidelines set by the Saskatchewan Health Authority, as of Thursday, November 19, masks will be mandatory in all public spaces of all Conexus branches and corporate service locations across Saskatchewan.
 
If visiting a branch, we ask you to wear a mask and if you cannot wear a mask for any reason, please call us first. We are able to deliver banking services remotely and our Member Contact Centre is available to help you manage your finances.

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We are here for you

Throughout the COVID-19 pandemic we have followed the advice of the Government of Saskatchewan to ensure we were able to maintain access for our members, while doing our part to flatten the curve. We thank you for your flexibility as we evolved and continue to evolve our services to protect the health and financial well-being of our members and communities.

Most Conexus branches are open Monday to Friday from 9:30 a.m. – 4:00 p.m., with some locations open Saturday. We are following the physical distancing recommendations provided by public health and government officials of maintaining safe distancing of 2 metres between members and wearing a mask at all times within the branch. We ask that you follow the directional and spacing signage while you are inside the branch. For full details and up-to-date branch hours, please visit our branch hours link below.

Branch Hours

What you can expect when visiting our branches

We are following the physical distancing recommendations provided by the Government of Saskatchewan of maintaining safe distancing of 2 metres between members. We ask that you please follow the directional and spacing signage while you are inside the branch.

We are doing our best to minimize wait times in our branches, and would encourage you to call first to allow us to explore options with you to more conveniently serve your need without having to attend a branch. If we are not able to serve your need over the phone we can book you an appointment to attend a branch with priority access. Without an appointment you may be asked to wait outside the branch at peak times.

We are continuing enhanced cleaning and sanitizing measures between each member. This also includes wiping down surfaces, devices, pin pads and ATMs routinely.

If you are sick, have been in close contact with someone who has tested positive with COVID-19, you or someone in your household is waiting on test results, or have travelled internationally, including to the United States, in the past 14 days, please do not visit a branch.

Banking differently

Bank from the safety of your own home. We’ve greatly expanded our Member Contact Centre capacity to ensure our employees are available to help you to manage your finances remotely over the phone. Don’t hesitate – call us first. We’re here to help.

In addition, your Conexus Member Card provides you access to one of the largest ATM networks in Canada, and we encourage you to use remote banking services via our mobile app and online banking for your day-to-day banking needs such as depositing cheques, paying bills or transferring funds.

Call Us:

Call our Member Contact Centre at 1-800-667-7477, available seven days a week:

• Personal Banking (dial '1' in the main menu):
• Monday – Friday: 7:00 a.m. to 8:00 p.m.
• Saturday: 8:00 a.m. to 5:00 p.m.
• Sunday: 10:00 am. To 4:00 p.m.

• Business Banking (dial '2' in the main menu):
• Monday – Friday: 8:00 a.m. to 4:30 p.m.
• Saturday & Sunday: Closed

Teach me how to bank online:

Click here to watch some quick videos for a step-by-step guide on how to use some online tools such as:

• How to log in to Online Banking
• How to download the Conexus Mobile App
• How to pay bills and add a payee using your desktop or mobile app
• How to do an INTERAC e-Transfer
• How to deposit a cheque from your phone
• How to sign up for Canada Revenue Agency Direct Deposit to ensure your funds are deposited quickly

If you’re facing financial challenges due to COVID- 19

We can help assess your unique situation, and determine the best options to provide some relief:

• Talk to a Financial Advisor to help create an emergency budget
• Activate a skip-payment plan, and defer monthly payments
• Manage changes to your retirement and long-term savings plans

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Branch Hours - Effective August 29, 2020

Branch	Hours of Operation
Regina Branches
Conexus Crossing	Monday - Friday 9:30 a.m. - 4:00 p.m. Saturday 9:30 a.m. - 3:00 p.m.
North Albert	Monday - Friday 9:30 a.m. - 4:00 p.m. Saturday 9:30 a.m. - 3:00 p.m.
Sherwood Place	Monday - Friday 9:30 a.m. - 4:00 p.m.
South Albert	Monday - Friday 9:30 a.m. - 4:00 p.m. Saturday 9:30 a.m. - 3:00 p.m. (Closed Saturday, April 3 and April 10)
West Landing	Monday - Friday 9:30 a.m. - 4:00 p.m. Saturday 9:30 a.m. - 3:00 p.m.
Saskatoon/Humboldt
Saskatoon - 8th & Preston	Monday - Friday 9:30 a.m. - 4:00 p.m. Saturday 9:30 a.m. - 4:00 p.m.
Saskatoon - Circle	Monday - Friday 9:30 a.m. - 4:00 p.m.
Saskatoon - Kensington	Tuesday - Saturday 9:30 a.m. - 4:00 p.m. Closed Monday
Humboldt	Monday - Friday 9:30 a.m. - 4:00 p.m.
Lanigan	Monday - Friday 9:30 a.m. - 4:00 p.m.
Prince Albert/North
Cudworth	Monday - Friday 9:30 a.m. - 4:00 p.m.
La Ronge	Monday - Friday 9:30 a.m. - 4:00 p.m.
Meath Park	Monday - Friday 9:30 a.m. - 4:00 p.m.
South Hill Prince Albert	Monday - Friday 9:30 a.m. - 4:00 p.m. Saturday 9:30 a.m. - 3:00 p.m.
Wakaw	Monday - Friday 9:30 a.m. - 4:00 p.m.
Moosomin/Fort Qu'Appelle
Bethune	Monday - Friday 9:30 a.m. - 4:00 p.m. Closed (12:00 p.m. - 1:00 p.m.)
Fort Qu'Appelle	Monday - Friday 9:30 a.m. - 4:00 p.m.
Holdfast	Monday - Friday 9:30 a.m. - 4:00 p.m. Closed (12:00 p.m. - 1:00 p.m.)
Lemberg	Monday - Friday 9:30 a.m. - 4:00 p.m.
Lumsden	Monday - Friday 9:30 a.m. - 4:00 p.m.
Midale	Monday - Friday 9:30 a.m. - 4:00 p.m.
Moosomin	Monday - Friday 9:30 a.m. - 4:00 p.m.
Rocanville	Monday - Friday 9:30 a.m. - 4:00 p.m.
Southey	Monday - Friday 9:30 a.m. - 4:00 p.m.
Wawota	Monday - Friday 9:30 a.m. - 4:00 p.m.
Whitewood	Monday - Friday 9:30 a.m. - 4:00 p.m.
Moose Jaw/Assiniboia
Assiniboia	Monday - Friday 9:30 a.m. - 4:00 p.m.
Central Butte	Monday - Friday 9:30 a.m. - 4:00 p.m.
Coronach	Monday - Friday 9:30 a.m. - 4:00 p.m.
Moose Jaw - High St	Monday - Friday 9:30 a.m. - 4:00 p.m. Saturday 9:30 a.m. - 4:00 p.m.

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