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COVID Updates

Update on individual branches

With the recent spike of COVID-19 cases and variants, we’re taking additional precautions in our Regina branches that we want you to be aware of.

Effective March 31, 2021 we are limiting the number of members in the branch and enforcing strict social and physical distancing practices. All advice-based services such as savings, retirement, loan applications, etc. will be held virtually.

We remain operational for all of your banking needs, however, ask you to limit your visits to the branch for urgent services that can only be done in-person, such as:

  • Accessing your safety deposit box
  • Getting a new member card, or pinning a member card
  • Coin and cash services for our business members

For day-to-day banking such as cheque deposits, fund transfers, bill payments, etc., we encourage you to use other remote banking options such as online, mobile and telephone banking. To learn more about how to bank from home, take a look at our Bank from Home webpage. Or you can call our Member Contact Centre, at 1-800-667-7477, open seven days a week.

If visiting a branch, here’s what you can expect: 

  • We are limiting the number of people in the branch, so you may be asked to wait outside
  • We are practicing strict social and physical distancing, and increased cleaning protocols
  • You will be required to wear a mask at all times within the branch.

If you are sick, have been in close contact with someone who has tested positive with COVID-19, you or someone in your household is waiting on test results, or you have travelled internationally, including the United States, in the past 14 days, please do not visit a branch until it is safe to do so.    

Mandatory Masks – Saskatchewan

Following the guidelines set by the Saskatchewan Health Authority, as of Thursday, November 19, masks will be mandatory in all public spaces of all Conexus branches and corporate service locations across Saskatchewan.
 
If visiting a branch, we ask you to wear a mask and if you cannot wear a mask for any reason, please call us first. We are able to deliver banking services remotely using options such as online, mobile and telephone banking. To learn more about how to bank from home, visit our Bank from Home webpage. You can also call our Member Contact Centre at 1-800-667-7477.

We are here for you

Throughout the COVID-19 pandemic we have followed the advice of the Government of Saskatchewan to ensure we are able to maintain access for our members, while doing our part to flatten the curve. We thank you for your flexibility as we continue to evolve and continue to evolve our services to protect the health and financial well-being of our members and communities.

Most Conexus branches are open Monday to Friday from 9:30 a.m. – 4:00 p.m., with some locations open Saturday. We are following the physical distancing recommendations provided by public health and government officials of maintaining safe distancing of 2 metres between members and wearing a mask at all times within the branch. We ask that you follow the directional and spacing signage while you are inside the branch. For full details and up-to-date branch hours, please visit our branch hours link below.

Branch Hours

What you can expect when visiting our branches

We are following the physical distancing recommendations provided by the Government of Saskatchewan of maintaining safe distancing of 2 metres between members. We ask that you please follow the directional and spacing signage while you are inside the branch.

We are doing our best to minimize wait times in our branches, and would encourage you to call first to allow us to explore options with you to more conveniently serve your need without having to attend a branch. If we are not able to serve your need over the phone we can book you an appointment to attend a branch with priority access. Without an appointment you may be asked to wait outside the branch at peak times.

We are continuing enhanced cleaning and sanitizing measures between each member. This also includes wiping down surfaces, devices, pin pads and ATMs routinely.

If you are sick, have been in close contact with someone who has tested positive with COVID-19, you or someone in your household is waiting on test results, or have travelled internationally, including to the United States, in the past 14 days, please do not visit a branch.

Banking differently

Bank from the safety of your own home. Did you know that you can deposit cheques, pay bills, and transfer funds, all through online banking or via our mobile app? If you’re unsure how to get started, make sure to check out our Banking from Home webpage for some video tutorials.

You can also call our Member Contact Centre to manage your finances over the phone. Don’t hesitate – we’re here to help.

Call Us:

Call our Member Contact Centre at 1-800-667-7477, available seven days a week:

  • Personal Banking (dial '1' in the main menu):
  • Monday – Friday: 7:00 a.m. to 8:00 p.m.
  • Saturday: 8:00 a.m. to 5:00 p.m.
  • Sunday: 10:00 am. To 4:00 p.m.
  • Business Banking (dial '2' in the main menu):
  • Monday – Friday: 8:00 a.m. to 4:30 p.m.
  • Saturday & Sunday: Closed

Teach me how to bank online:

Click here to watch some quick videos for a step-by-step guide on how to use some online tools such as:

  • How to log in to Online Banking
  • How to download the Conexus Mobile App
  • How to pay bills and add a payee using your desktop or mobile app
  • How to do an INTERAC e-Transfer
  • How to deposit a cheque from your phone
  • How to sign up for Canada Revenue Agency Direct Deposit to ensure your funds are deposited quickly

If you’re facing financial challenges due to COVID- 19

We can help assess your unique situation, and determine the best options to provide some relief:

  • Talk to a Financial Advisor to help create an emergency budget
  • Activate a skip-payment plan, and defer monthly payments
  • Manage changes to your retirement and long-term savings plans

Branch Hours - As of May 17, 2021

Branch Hours of Operation
Regina Branches
Conexus Crossing Monday - Friday
9:30 a.m. - 4:00 p.m.
Saturday
9:30 a.m. - 3:00 p.m.
North Albert Monday - Friday
9:30 a.m. - 4:00 p.m.
Saturday
9:30 a.m. - 3:00 p.m.
Sherwood Place Monday - Friday
9:30 a.m. - 4:00 p.m.
South Albert Monday - Friday
9:30 a.m. - 4:00 p.m.
Saturday
9:30 a.m. - 3:00 p.m.
West Landing Monday - Friday
9:30 a.m. - 4:00 p.m.
Saturday
9:30 a.m. - 3:00 p.m.
Saskatoon/Humboldt
Saskatoon - 8th & Preston Monday - Friday
9:30 a.m. - 4:00 p.m.
Saturday
9:30 a.m. - 4:00 p.m.
Saskatoon - Circle Monday - Friday
9:30 a.m. - 4:00 p.m.
Saskatoon - Kensington Tuesday - Saturday
9:30 a.m. - 4:00 p.m.
Closed Monday
Humboldt Monday - Friday
9:30 a.m. - 4:00 p.m.
Lanigan Monday - Friday
9:30 a.m. - 4:00 p.m.
Prince Albert/North
Cudworth Monday - Friday
9:30 a.m. - 4:00 p.m.
La Ronge Monday - Friday
9:30 a.m. - 4:00 p.m.
Meath Park Monday - Friday
9:30 a.m. - 4:00 p.m.
South Hill Prince Albert Monday - Friday
9:30 a.m. - 4:00 p.m.
Saturday
9:30 a.m. - 3:00 p.m.
Wakaw Monday - Friday
9:30 a.m. - 4:00 p.m.
Moosomin/Fort Qu'Appelle
Bethune Monday - Friday
9:30 a.m. - 4:00 p.m.
Closed (12:00 p.m. - 1:00 p.m.)
Fort Qu'Appelle Monday - Friday
9:30 a.m. - 4:00 p.m.
Holdfast Monday - Friday
9:30 a.m. - 4:00 p.m.
Closed (12:00 p.m. - 1:00 p.m.)
Lemberg Monday - Friday
9:30 a.m. - 4:00 p.m.
Lumsden Monday - Friday
9:30 a.m. - 4:00 p.m.
Closed between 12 – 1 p.m
Midale Monday - Friday
9:30 a.m. - 4:00 p.m.
Moosomin Monday - Friday
9:30 a.m. - 4:00 p.m.
Rocanville Monday - Friday
9:30 a.m. - 4:00 p.m.
Southey Monday - Friday
9:30 a.m. - 4:00 p.m.
Wawota Monday - Friday
9:30 a.m. - 4:00 p.m.
Whitewood Monday - Friday
9:30 a.m. - 4:00 p.m.
Moose Jaw/Assiniboia
Assiniboia Monday - Friday
9:30 a.m. - 4:00 p.m.
Central Butte Monday - Friday
9:30 a.m. - 4:00 p.m.
Coronach Monday - Friday
9:30 a.m. - 4:00 p.m.
Moose Jaw - High St Monday - Friday
9:30 a.m. - 4:00 p.m.
Saturday
9:30 a.m. - 4:00 p.m.


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