We are here for you

Throughout the COVID-19 pandemic we have followed the advice of the Government of Saskatchewan to ensure we were able to maintain access for our members, while doing our part to flatten the curve. We thank you for your flexibility as we evolved and continue to evolve our services to protect the health and financial well-being of our members and communities.

Effective June 10, all Conexus branches will continue to be open Monday to Friday from 9:30 a.m. - 4:00 p.m., including the reopening of our Kensington location in Saskatoon and our North Albert and South Albert locations in Regina. There will be a continued emphasis on physical distancing practices.

Branch Hours

What you can expect when visiting our branches

We are following the physical distancing recommendations provided by the Government of Saskatchewan of maintaining safe distancing of 2 metres between members. We ask that you please follow the directional and spacing signage while you are inside the branch.

We are doing our best to minimize wait times in our branches, and would encourage you to call first to allow us to explore options with you to more conveniently serve your need without having to attend a branch. If we are not able to serve your need over the phone we can book you an appointment to attend a branch with priority access. Without an appointment you may be asked to wait outside the branch at peak times.

We are continuing enhanced cleaning and sanitizing measures between each member. This also includes wiping down surfaces, devices, pin pads and ATMs routinely.

If you are sick, or have travelled outside of Saskatchewan in the past 14 days, please reschedule your trip to the branch until it is safe to visit.

Banking differently

Bank from the safety of your own home. We’ve greatly expanded our Member Contact Centre capacity to ensure our employees are available to help you to manage your finances remotely over the phone. Don’t hesitate – call us first. We’re here to help.

In addition, your Conexus Member Card provides you access to one of the largest ATM networks in Canada, and we encourage you to use remote banking services via our mobile app and online banking for your day-to-day banking needs such as depositing cheques, paying bills or transferring funds.

Call Us:

Call our Member Contact Centre at 1-800-667-7477, available seven days a week:

• Personal Banking (dial '1' in the main menu):
• Monday – Friday: 7:00 a.m. to 8:00 p.m.
• Saturday: 8:00 a.m. to 5:00 p.m.
• Sunday: 10:00 am. To 4:00 p.m.

• Business Banking (dial '2' in the main menu):
• Monday – Friday: 8:00 a.m. to 4:30 p.m.
• Saturday & Sunday: Closed

Teach me how to bank online:

Click here to watch some quick videos for a step-by-step guide on how to use some online tools such as:

• How to log in to Online Banking
• How to download the Conexus Mobile App
• How to pay bills and add a payee using your desktop or mobile app
• How to do an INTERAC e-Transfer
• How to deposit a cheque from your phone
• How to sign up for Canada Revenue Agency Direct Deposit to ensure your funds are deposited quickly

If you’re facing financial challenges due to COVID- 19

We can help assess your unique situation, and determine the best options to provide some relief:

• Talk to a Financial Advisor to help create an emergency budget
• Activate a skip-payment plan, and defer monthly payments
• Manage changes to your retirement and long-term savings plans

Branch Hours - Effective August 29, 2020

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