Privacy and Security

Committed to Protecting

We are committed to protecting your privacy and safeguarding your personal and financial information.

While the Internet is revolutionizing the way that we do business — providing convenient access to financial services from your home or office — we also recognize that it may bring legitimate concerns about privacy and security.

Your Privacy Expand/Collapse

Credit unions in Canada have a long history of respecting the privacy of their customers. As a co-operative financial institution, we are committed to developing policies, procedures and service offerings that address privacy concerns.

  • Privacy Code
  • Privacy Online

Your Security Expand/Collapse

The Internet has changed the way financial institutions do business. Internet banking provides convenient access to information and the ability to perform transactions from home, work or other locations.

  • What Conexus is Doing
  • Protect Yourself
  • Fraud

Report an Incident Expand/Collapse

If you believe you may have been the victim of fraud, unauthorized online banking or debit card transaction activity, or that the security of your personal and financial information has been compromised, report the incident to us immediately.

Lost or Stolen Cards Expand/Collapse

If you think your MEMBERCARD debit card or Conexus Credit Union MasterCard may be lost or stolen or you don't recognize a charge on your statements, please contact us immediately.