Fraud Alerts

December 28 - Online Access SMiShing Text

The fraudsters are trying to be as slippery as the streets outside. Please be aware fraudsters are sending out SMiShing texts that your online access has been disabled and need to be enabled. The fraudsters are looking for your banking credentials. DELETE the text immediately.

Note: If you have visited the site they provided and entered your login information, you will need to reset your online banking password immediately.  Please contact our Member Contact Center for assistance 1-800-667-7477.

Example of text:
Phishing

November 6 - Online Services SMiShing Text

The fraudsters are trying to be as slippery as the streets outside. Please be aware fraudsters are sending out SMiShing texts that your online services needs to be updated. The fraudsters are looking for your banking credentials. DELETE the text immediately.

Note: If you have visited the site they provided and entered your login information, you will need to reset your online banking password immediately.  Please contact our Member Contact Center for assistance 1-800-667-7477.

Example of text:
Fraud 9


November 3 - Enhanced Security Phishing Email

The fraudsters are trying to be as slippery as the ice outside. Please be aware fraudsters are sending out phishing emails about Enhanced Security being disabled. The fraudsters are looking for your banking credentials. FORWARD the email to security@conexus.ca then DELETE the email immediately.

Note: If you have visited the site they provided and entered your login information, you will need to reset your online banking password immediately.  Please contact our Member Contact Center for assistance 1-800-667-7477.

Example of email:

Fraud

 

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