Fraud Alerts

January 21 - CAFT Phishing Alert

CUPS™ Payment Services (CUPS) advises that there is a Phishing Scam that appears to come from CAFT. The following is a snippet of the email with comments. This does not originate from CUPS or any CUPS employee, and is an attempt to phish for information. The link is redirecting the customer to a fraudulent site used to collect your CAFT login credentials.

Should you receive this email:
  • if you clicked on the link in the email, change your password on the authentic CUPS CAFT website immediately
  • or disregard and delete the email immediately

CAFT Fraud

December 28 - Online Access SMiShing Text

The fraudsters are trying to be as slippery as the streets outside. Please be aware fraudsters are sending out SMiShing texts that your online access has been disabled and need to be enabled. The fraudsters are looking for your banking credentials. DELETE the text immediately.

Note: If you have visited the site they provided and entered your login information, you will need to reset your online banking password immediately.  Please contact our Member Contact Center for assistance 1-800-667-7477.

Example of text:
Phishing

November 6 - Online Services SMiShing Text

The fraudsters are trying to be as slippery as the streets outside. Please be aware fraudsters are sending out SMiShing texts that your online services needs to be updated. The fraudsters are looking for your banking credentials. DELETE the text immediately.

Note: If you have visited the site they provided and entered your login information, you will need to reset your online banking password immediately.  Please contact our Member Contact Center for assistance 1-800-667-7477.

Example of text:
Fraud 9


November 3 - Enhanced Security Phishing Email

The fraudsters are trying to be as slippery as the ice outside. Please be aware fraudsters are sending out phishing emails about Enhanced Security being disabled. The fraudsters are looking for your banking credentials. FORWARD the email to security@conexus.ca then DELETE the email immediately.

Note: If you have visited the site they provided and entered your login information, you will need to reset your online banking password immediately.  Please contact our Member Contact Center for assistance 1-800-667-7477.

Example of email:

Fraud

 

Security Alerts

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