GPC ending

The GLOBAL PAYMENT™ (“GPC”) Mastercard® program is ending across Canada, and will stop working on May 29, 2019. If you’re a GPC cardholder, detailed information is being sent to you by mail late February.

Important Information about your CHOICE REWARDS® points

  • Earning Points - If you earn points on your GPC card, you’ll continue to earn points until May 29, 2019. 

  • Redeeming Points - You have until September 30, 2019 to redeem any accumulated CHOICE REWARDS points. If the reward points are not redeemed by this date, they will expire and can no longer be redeemed under the CHOICE REWARDS program.

  • Transferring points - If you apply and are approved for, or already have a Canadian Conexus Mastercard credit card, any unused reward points will be honoured by Conexus and will transfer to that credit card account in October. New applicants are encouraged to apply well before September 30.

Questions?

We understand the concerns of members and are here to help with the change. We are committed to meeting member financial well-being and will work closely to find a financial solution to meet individual needs.

We've put together some answers below to help answer the questions you may have. If you have further questions on the GPC Mastercard program ending, please contact your financial advisor or our Member Contact Centre at 1-800-667-7477.


Frequently Asked Questions

How will members be notified?
A letter with specific member details will be sent at the end of February.

When do the GLOBAL PAYMENT Mastercards expire?
GLOBAL PAYMENT Mastercards (GPC) will expire on May 29, 2019. Cardholders will need to change all pre-authorized payments before that time.

What will happen with the Choice Rewards Points already earned on GPC Mastercards?
  • Redeem points - Members have until September 30, 2019 to redeem any accumulated Choice Rewards points. If the reward points are not redeemed by this date, they will expire and can no longer be redeemed under the Choice Rewards program.
  • Transfer points - If members apply and are approved for, or already have a Canadian Conexus Mastercard credit card, any unused reward points will be honoured by Conexus and will transfer to that credit card account in October. To do so, members will need to have a Conexus Mastercard account. New applicants are encouraged to apply well before September 30.

What will happen with my travel insurance, or other coverages which are already prepaid?
Members that have a Gold GPC card, the inclusive travel insurance will end on May 29, 2019. Details will be shared in letters mailed late-February.

  • If you are travelling and require Emergency Medical Care/Treatment on or before May 29, 2019, call Allianz Global Assistance at 1-519-742-9356, available collect 24 hours a day, seven days a week.
  • If you have questions about Travel Medical Insurance coverage, call Allianz Global Assistance at 1-866-520-8827 Monday to Saturday, 8:00 am to 9:00 pm (Eastern Time).
  • Emergency Medical Care/Treatment after May 29, 2019 will not be covered.
Any insurance coverage provided as part of the GPC program will also end on that date, which includes coverage on purchases made when the card was still active.

What other products can I use after GLOBAL PAYMENT Mastercards expire/stop working?
Members will still have their MEMBER CARD debit cards to complete their daily needs and Conexus Mastercard credit card options are available. A Conexus MEMBER CARD debit card will provide continued access to INTERAC transactions and the ability to withdraw money from Conexus accounts.

Members who use their GPC often and value Mastercard benefits (e.g. online acceptance, worldwide acceptance, purchase protection, extended warranty, travel medical insurance, etc.) and rewards may be interested in a Conexus Mastercard. A Conexus Mastercard credit card can help to build credit, allows the ability to view pending and posted transactions, and has the option for rewards at no extra cost, including a cash-back option. We are here to talk about what is best for each individual.

How do I apply for a Conexus Mastercard?
To apply for a Conexus Mastercard, talk to your financial advisor, call our member contact centre or visit conexus.ca/cards.