electronic statements

What are electronic statements?

What are the fees for e-Statements?

How do I opt out of paper statements?

Why do I need to provide my email address to sign up?

How do I view my e-Statements?

How far back can I access my e-Statements?

How will I know when my e-Statement is available to view online?

Which accounts will I receive an e-Statement?

Can I view my e-Statements through the mobile app?

I don’t currently use Online Banking; can I still opt-out of paper statements?

How do I opt out of receiving email notifications that my statements are ready to be viewed?



What are electronic statements?

An electronic statement, or e-Statement, is a paperless account statement available through the Conexus Online Banking as a PDF file (Adobe Acrobat required). It is a more environmentally-friendly alternative to receiving a traditional paper account statement in the mail.

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What are the fees for e-Statements?

There are no fees for selecting or viewing e-Statements.

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How do I opt out of paper statements?
  • Login into Online Banking
  • Under “My Accounts” click on “Statement Preferences”
  • Select “Yes” to Opt out of paper statements?
  • Provide an email address for future email notifications (Coming Soon) that your e-Statement is ready to view.
Why do I need to provide my email address to sign up?

At this point it is optional. However, when notification is an option, if you wish to receive notification when your statement is ready to view a valid email address will be required.  If when, notification is an option, you opt-out of receiving such notification you are agreeing to view your statements online and will do so in accordance with our account terms and conditions.

Rest assured, we will never transmit any sensitive or personal information via email or ask you to transmit any of your account information via email. Additionally, you can be assured that we will never sell your email address to anyone for any reason.

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How do I view my e-Statements?
  • Login into Online Banking.
  • Under “My Accounts” click on “View e-Statements”
  • Select a date you want to view.
  • Your account statement will appear in a separate browser window in PDF format (Adobe Acrobat required).
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How far back can I access my e-Statements?

E-Statements will be listed separately and available online for seven years.

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How will I know when my e-Statement is available to view online?

When you provide you email address, we will send an email notification advising that your e-Statement is now available to view. (This feature will be available in the near future.)

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Which accounts will I receive an e-Statement?

You will receive an e-Statement for all of your accounts under your membership.

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Can I view my e-Statements through the mobile app?

E-Statements are only available to view through online banking on a computer.

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I don’t currently use Online Banking; can I still opt-out of paper statements?

No, you need to be set up for Online Banking to opt out of receiving paper statements.

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How do I opt out of receiving email notifications that my statements are ready to be viewed?
  • Log into Online Banking
  • Select "Profile and Preferences"
  • Click on "Opt-Out Preferences"
  • Select Do not send me email notifications of when my electronic statements are available online.
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