Lost or Stolen Cards

Report it!

If your credit or debit card is lost, stolen or if there's been inappropriate activity in your account, please report it immediately or contact us online via our secure form.

MEMBER CARD® Debit Card

  • Phone: 1-800-667-7477 or contact your local branch
  • Lock N' Block: Lock your card in a jiffy

Conexus Mastercard

  • Within Canada and US: 1-855-341-4643
  • International: 1-647-252-9563 (collect)

Suspicious Activity

  • Phone: 1-800-667-7477 or contact your local branch
  • Contact us via our Contact Form