Staying safe


Keep track of your accounts and add another level of security to your online banking experience with alerts. You will be alerted by text message, push notifications or email whenever your account is accessed.

Log in to online banking or the Conexus Mobile App to set up alerts today.

Please be aware Conexus will not send emails or text messages asking you to verify your account information. 

Banking Alerts

Type of Alert How the alert works
Balance Alert Notifies you of your available or current balances. Set up daily, weekly alerts.
Low Balance This alert notifies you if your available or current balance falls below the threshold you have set.
A deposit exceeds threshold Alerts you if a deposit exceeds a threshold you have set.
A withdrawal exceeds threshold Alerts you if a withdrawal exceeds a threshold you have set. (ATM, POS, bill payment)
Future-dated or Recurring bill payment/transfer failed Notifies you if your future-dated or recurring bill payment failed.
Scheduled payment/transfer reminder Notifies you of an upcoming scheduled payment/transfer is due 5, 3 and one day before.
RRSP/RRIF/Term maturing Alerts you if you have one of these maturing in the next 30 days
Loan/mortgage payment due Alerts you if you have a loan or mortgage payment due in 5 days.
Loan/mortgage maturing Alerts you if you have a loan or mortgage maturing in the next 60 or 30 days.
Safety deposit box due for renewal Notifies you that your safety deposit box is due for renewal.

Security Alerts

Type of alert Why should I use this alert?
Online login Alerts you ever time your account has been logged in to.
INTERAC® e-Transfer recipient added Alerts you when an INTERAC e-Transfer recipient has been added to your account.
Password changed Alerts you if you or someone else has changed your password.
Account Locked - Security Questions Alerts that your account is locked after you, or some unauthorized person, have tried unsuccessfully to log in to your account three times. Contact us to have your online banking account unlocked.
New bill payment vendor account added Alerts you know if a new bill payment vendor has been added to your account.


Have questions? Check out our support page.

 

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