Interac Autodeposit Banner

We are taking convenience to the next level with our new Autodeposit feature. This feature is designed to make receiving money even easier by automatically depositing the money into your bank account without you having to answer a security question for every transaction. Same value, same security, more convenience!
 
Set up is simple, let's get you started!


Online Banking

  1. Log in to online or mobile banking and navigate to Transfer Money on the left menu.
  2. Select Send INTERAC e-Transfer
  3. Select “Autodeposit” from the menu near the top of the page.
  4. Enter your email address and link your account. Any transfers to the registered email address will be automatically deposited into this account. You can register up to 5 different email addresses to direct funds into different Conexus Credit Union accounts.
  5. You will receive an email to confirm your registration. Check your inbox and click “Complete Registration"

Mobile App

  1. Open the Conexus Credit Union Mobile app.
  2. Select the INTERAC e-Transfer tile on the home screen of the app.
  3. Log into the Conexus Mobile app if prompted
  4. Select Settings (beside the gear icon near the top right).
  5. Select Autodeposit
  6. Enter your email address and link an account. Any transfers to the registered email address will be automatically deposited into this account.  You can register up to 5 different email addresses to direct funds into different Conexus Credit Union accounts.
  7. You will receive an email to confirm your registration. Check your inbox and click “Complete Registration”.

Frequently Asked Questions Expand/Collapse

  1. If I send money to a recipient, how will I know if my recipient has the Autodeposit feature enabled?
    You will know if your recipient has the Autodeposit feature enabled when they are creating the money transfer because the Security Question & Answer will no longer appear if the recipient has Autodeposit enabled and additional text on the screen will indicate that the recipient has registered for Autodeposit.

  2. Will I be notified when the funds have been received by their recipient?
    Yes, once the funds are successfully deposited into the recipient's account via the Autodeposit feature, you will receive a confirmation notification.

  3. Once I’ve registered for the Autodeposit feature, how will I know when someone sends me money?
    You will receive a notification by email every time that you receive funds through the Autodeposit feature, letting them know that money has been deposited into their bank account and the details associated with the transfer (from who and any messages provided by the sender).

  4. Is the Autodeposit registration permanent?
    Autodeposit registrations are permanent as long as the registration is active. Autodeposit registrations might require periodic re-validations due to inactivity, i.e. no deposits are made into their account automatically.

  5. Does registering an email for Autodeposit require 2 to sign if my business has dual signing requirements?
    No, only 1 approver is required to initiate a request as it eventually results in a credit to the account.

  6. How can I deactivate my Autodeposit registration?
    To deactivate an Autodeposit registration, you will need to login your online account and access the e-Transfer Autodeposit settings page to delete all Autodeposit registrations displayed.