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Report an Incident

Report crime and fraud

If you believe you may have been the victim of fraud or encounter any fraudulent activity:

If you want to report a suspicious communication that claims to be from Conexus (such as phone calls, text messages or emails) and you have NOT supplied any personal information through a suspicious website, please forward a copy to security@conexus.ca. The sooner we learn about these fraudulent sites, the sooner we can have them taken down to prevent people from falling victim to the fraudsters.  If you have supplied ANY information, please call the above number so that we can ensure your account is safe.

Where can I get help or more information?

  • Phonebusters: 1-888-495-8501
    www.phonebusters.com
    Call Phonebusters to report fraud. They are a national anti-fraud call centre operated by the RCMP. They collect complaints and forward them to the appropriate law enforcement agencies.
  • RCMP: The RCMP website highlights the latest consumer scams and how you can deal with them.
  • Reporting Economic Crime Online: The Canadian Anti-Fraud Centre is a helpful website that will inform you of current bulletins of new scams and fraud.