What We Are Doing

To Protect Your Security

We take many precautions to protect the online banking environment and ensure your information is safe. Our online services offer you the best security currently available in a commercial environment so that your personal and financial information is protected while in transit between your computer and our server. This is done through the use of industry standard security techniques such as encryption.

To ensure your confidential information is protected we have put a number of measures in place to ensure our Online Banking System is safe and secure.

  • 128-bit encryption, a high-level security technique that encodes a message so only the sender and the intended recipient can read it.
  • Robust firewalls help prevent unauthorized access to our servers.
  • Continual monitoring detects any unusual member account activity.
  • Automatic session time-outs occur if there hasn't been any activity on your computer for 15 minutes. This means your session ends and you'll have to log back in, reducing the chance of someone accessing your account if you're away from the computer. We also use enhanced security features to prevent your browser from caching (storing) the pages you view in online banking so no one else can access your account information.


We also ensure that only individuals who provide an authentic Password can access your account information. To help you protect your information your online banking session will end automatically if there has been no activity for 15 minutes.

Access to our databases is strictly managed and systems are in place to ensure security is not breached, including the physical security of our computer hardware and communications.

For more information on the specific policies and practices that we use to safeguard your personal and financial information, please click here to view our Privacy page.