We understand that the COVID-19 pandemic is sparking a lot of worry about your financial well-being. Want to talk to a real person that lives in your own time zone? Just call our Member Contact Centre at 1-800-667-7477.
Call the Member Contact Centre for personal, business or agricultural banking support including:- Opening and managing chequing and savings accounts
- Paying bills
- Transferring funds
- Opening and managing term deposits
- Renewing or refinancing loans and mortgages
- Assisting with debit card issues
- Resolving online and mobile banking issues
- Answering questions about account statements or specific transactions
- Mutual fund purchases or transfers
- RRSP, TFSA or RESP contributions
- Coordinating account applications
- Scheduling branch appointments for essential services
- Any other personal or business related questions
| Personal Banking Dial "1" in the main menu) |
Business & Agriculture Banking (Dial "2" in the main menu) |
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| Monday | 7:00 a.m. - 8:00 p.m. | Monday | 8:00 a.m. - 4:30 p.m. |
| Tuesday | 7:00 a.m. - 8:00 p.m. | Tuesday | 8:00 a.m. - 4:30 p.m. |
| Wednesday | 7:00 a.m. - 8:00 p.m. | Wednesday | 8:00 a.m. - 4:30 p.m. |
| Thursday | 7:00 a.m. - 8:00 p.m. | Thursday | 8:00 a.m. - 4:30 p.m. |
| Friday | 7:00 a.m. - 8:00 p.m. | Friday | 8:00 a.m. - 4:30 p.m. |
| Saturday | 8:00 a.m. - 5:00 p.m. | Saturday | Closed |
| Sunday | 10:00 a.m. - 4:00 p.m. | Sunday | Closed |
