Ways to bank

We understand that the COVID-19 pandemic is sparking a lot of worry about your financial well-being. Want to talk to a real person that lives in your own time zone? Just call our Member Contact Centre at 1-800-667-7477.

Call the Member Contact Centre for personal, business or agricultural banking support including:

  • Opening and managing chequing and savings accounts
  • Paying bills
  • Transferring funds
  • Opening and managing term deposits
  • Renewing or refinancing loans and mortgages
  • Assisting with debit card issues
  • Resolving online and mobile banking issues
  • Answering questions about account statements or specific transactions
  • Mutual fund purchases or transfers
  • RRSP, TFSA or RESP contributions
  • Coordinating account applications
  • Scheduling branch appointments for essential services
  • Any other personal or business related questions
Personal Banking
Dial "1" in the main menu)
Business & Agriculture Banking
(Dial "2" in the main menu)
Monday 7:00 a.m. - 8:00 p.m. Monday 8:00 a.m. - 4:30 p.m.
Tuesday 7:00 a.m. - 8:00 p.m. Tuesday 8:00 a.m. - 4:30 p.m.
Wednesday 7:00 a.m. - 8:00 p.m. Wednesday 8:00 a.m. - 4:30 p.m.
Thursday 7:00 a.m. - 8:00 p.m. Thursday 8:00 a.m. - 4:30 p.m.
Friday 7:00 a.m. - 8:00 p.m. Friday 8:00 a.m. - 4:30 p.m.
Saturday 8:00 a.m. - 5:00 p.m. Saturday Closed
Sunday 10:00 a.m. - 4:00 p.m. Sunday Closed
 
More ways to bank