Fraud prevention

Reporting scams.

If you think you've been targeted by fraud, act quickly, and know we're here to help. If you believe you may be a victim, visit us at a branch or call us:

Conexus legacy members: 1-800-667-7477.

Synergy legacy members: 1-866-825-3301.

Cornerstone legacy members: 1-855-875-2255.

If you want to report a suspicious communication that claims to be from Conexus (such as phone calls, text messages or emails) and you have NOT supplied any personal information through a suspicious website, please forward a copy to [email protected]

The sooner we know about these fraudulent sites, the sooner we can have them taken down and protect others. If you've shared any information at all, contact us right away using the options above so we can keep your account safe. 

Card security

Lost or stolen card?

If your debit or credit card goes missing, let us know right away. Find out how to report it and protect your account.

Report a card