Important updates effective November 1, 2026
We want to let you know about changes that will take effect on November 1, 2026. These updates affect certain business accounts, the Interac e-Transfer® limit on the No-Fee Account and some service fees.
Most members will see little or no impact; however, we believe it's important to provide advance notice and clear information about any changes that may affect you.
Business account changes
Business Basic, Business 30 and Business 60 Accounts
Beginning November 1, members with a Business Basic, Business 30, or Business 60 Account will see the service fees for transactions in excess of the included transaction volume increase from $1.00 to $1.25 per transaction. This fee only applies when the number of transactions exceeds the monthly transaction limit included within the account package.
Business 120 and Business 240 Accounts
Also beginning November 1, members with a Business 120 or Business 240 Account will be transitioned to our Business Unlimited Account.
The Business Unlimited Account was introduced in September and includes unlimited transactions and free Interac e-Transfers® for a monthly fee of $85.00. The Business Unlimited Account provides a more competitive option and greater value for businesses with higher transaction activity. Interested in this new account? Contact us today at 1-800-667-7477.
No-Fee Chequing Account – Interac e-Transfer® limit changes
Beginning November 1, No-Fee Chequing Accounts will include up to 20 free outgoing Interac e-Transfers per month.
Members who send more than 20 Interac e-Transfers in a month will be charged $1.50 for each additional outgoing Interac e-Transfer.
This change supports the continued sustainability of the No-Fee Account while continuing to provide free Interac e-Transfers for typical member usage.
Service fee changes
Effective November 1, 2026, the following service fee changes will take effect:
| Service | Current Fee | New Fee |
|---|---|---|
| Manager's Trust/Official Cheque | $7.50 | $10.00 |
| All bank drafts (Canadian, US, International) | $7.50 | $10.00 |
| Chargebacks (CAD & USD*) | $7.50 | $10.00 |
| US Cheque Handling (US funds drawn on a Canadian dollar account) | $10.00 | $25.00 |
| Special Foreign Currency Orders | $6.50 | $10.00 |
| Printing, photocopying, or faxing non-CU related items | $2.00/page + GST |
*Transaction fees apply in Canadian dollars (except for US dollar accounts where the fees are charged in US dollars).
These fees are reviewed periodically and help offset the costs associated with providing these services.
Questions?
We understand that changes to products, services and fees can raise questions. If you would like more information, please visit your local branch or contact us at 1-800-667-7477.