Conexus Rewards

General Information


What is the Conexus Rewards program?

How does a member earn Conexus Rewards points?

How many Conexus Rewards points can I earn?

What is the maximum number of points that a cardholder can earn in a year?

What can a cardholder redeem their Conexus Rewards points for?

How do I redeem my Conexus Rewards points?

Cashback to a Chequing or Savings Account

What are the benefits/opportunities of redeeming points for cash to a chequing or savings account?

How do I redeem points for cash in my account?


Can I redeem points to a chequing or savings account at another financial institution?

Where can I find my Conexus Route, Transit and Full Account number?

How long will it take to see the cash redemption in my account?

What happens if I make a mistake in entering my account information?

I didn't receive a confirmation email for my cash redemption, what do I do?

I have a USD Mastercard, can I redeem points to a chequing or savings account?

What happens if my Conexus Mastercard is delinquent? Can I still redeem points?

Can a secondary cardholder or an authorized user redeem points?

What is the minimum amount that I can redeem?

What is the conversion rate - points to cash?

Is there a limit to what and how often I can redeem?

Who can redeem points on a Conexus Business Mastercard?

Will I be taxed for my cash redemption?



General Information

What is the Conexus Rewards program?

Points earned on eligible purchases charged to a Conexus Mastercard credit card can be redeemed for a wide variety of options including

  • Cash Rewards
  • Gift cards
  • Travel
  • Adventures or events, and more!

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How does a member earn Conexus Rewards points?

Points are earned when making an eligible purchase or by adding recurring monthly bill payments to a Conexus Mastercard credit card.

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How many Conexus Rewards points can I earn?

As the number of points earned varies by card, please refer to the chart below

Conexus Rewards Mastercard Product Point Accumulation
US Dollar 1 point for every $1 in eligible purchases


Centra Gold
Flex Rate
Cash Back 1 point for every $1 spent/ 2 points per $1 spent at gas stations
Travel Gold 1 point for every $1 spent/ 2 points per $1 spent in foreign currency
Business No Fee Cash 1 point for every $2 in eligible purchases
World
2 points for every $1 in eligible purchases
Business Platinum

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What is the maximum number of points that a cardholder can earn in a year?

Currently, there is no limit on the amount of points that can be accumulated.

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What can a cardholder redeem their Conexus Rewards points for?

1.    Cash Rewards

Turn your points into cash that can be used for a statement credit, or deposited directly into your chequing or savings account.

2.    Merchandise

Browse our extensive online catalogue of products on conexusrewards.ca. Choose from electronics, jewelry, tools, fitness and more.  

3.    Travel

Whether you’re looking for a family vacation or a weekend getaway, we’ve got you covered. From flights to hotels to cruises, find exactly what you want, then relax and enjoy! Whether you’re booking a one-way ticket or a boutique hotel, make your reservation online at conexusrewards.ca, or call 1-866-239-7430.

4.    Adventures


If you’re looking for adventure, look no further. Whether you’re looking to take a helicopter ride, spend a few hours (or days) at the spa, or take a whitewater rafting experience, we’re here for you. Login to conexusrewards.ca to redeem for the adventure of a lifetime!

5.    Events

Get your ticket fix, whether it be for a live concert experience, your favourite sporting event or to class it up at the opera. Visit conexusrewards.ca for an assortment of special events to redeem for.

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How do I redeem my Conexus Rewards points?

Call 1-866-239-7430 or visit conexusrewards.ca

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Cashback to a Chequing or Savings Account

What are the benefits/opportunities of redeeming points for cash to a chequing or savings account?

Redeeming your points for cash to your chequing or savings account enables you to:
  • Top up your emergency savings
  • Contribute to a RRSP, TFSA or RESP
  • Pay down debt
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How do I redeem points for Cash in my account?

There are two ways to redeem points. One is online via your MyCardInfo account and the other is by calling the Conexus Rewards Headquarters at 1-866-239-7430.

Online Points Redemption Instructions:
  1. Set up my MyCardInfo Account.
  2. Log into into MyCardInfo.
  3. Click on Browse Rewards. You will then be routed directly to Conexus Rewards!
  4. Click on Cash Rewards.
  5. You are required to provide your Conexus Route, Transit and Account number as part of the Cash Redemption process, please have those ready!
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Can I redeem points to a chequing or savings account at another Financial Institution?

No. You can only redeem your points to a Conexus chequing or savings account.


Where can I find my Conexus Route, Transit and Full Account number?

You can find your route, transit and 12-digit (full) account number on a cheque or on Online banking/App.  
Cheque:
Cheque image

Online Banking:

  • Log into your account
  • Click on your account on the My Accounts page.
  • On the Account Activity page your full account number and branch information are displayed on the right hand side of the page, under Account Details.

Mobile App:

  • Log into your account
  • Select the account on the account you wish to have your funds transferred to, Chequing 1, for example.
  • On the ‘Chequing 1’ page your full account number and branch information are displayed on the upper right hand side of the page, under the heading Account Details.
** If you are unable locate your account number please do not hesitate to contact your branch or our Member Contact Centre 1-800-667-7477.
How long will it take to see the cash redemption in my account?

If your account information is correct, your cash redemption will take 4-7 business days. However, If you have entered incorrect account information, your cash redemption will be delayed.



What happens if I make a mistake in entering my account information?

We will attempt to find your account number and post the cash redemption to your account. If we can not find your account information, we will mail you a cheque to the address on your credit card.  

This is a manual process and it’s likely that the issuance of a cheque in this situation will take 2 to 3 weeks.


I didn’t receive a confirmation email for my Cash Redemption, what do I do?

If no email is received, please check your junk/spam folder.

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I have a USD Mastercard, can I redeem points to a chequing or savings account?

No, USD cards  cannot redeem points to a chequing or savings account.

What happens if my Conexus Mastercard is delinquent? Can I still redeem points?

If your Conexus Mastercard is 3 or more cycles delinquent your points are permanently forefit. You will not be able to redeem these points.

Can a secondary cardholder or an authorized user redeem points?

A secondary cardholder can redeem points for cash to a chequing or savings account via MyCardInfo, but an authorized user does not have the ability to do this.

What is the minimum amount that I can redeem?

$50 or 5,000 points is the minimum amount that you can redeem for cash to your demand account.


What is the conversion rate - points to cash?

1 point = $.01
100 points = $1.00
1000 points = $10.00

Is there a limit to what and how often I can redeem?
No, there is no maximum limit, but you cannot redeem more points than you have.
Who can redeem points on a Conexus Business Mastercard?

Consolidated pay - The individual within the corporation given the authority to access MyCardInfo (Authorized Business Representative) can redeem points.

Individual pay - Each cardholder can create their own MyCardInfo account and redeem points.

Will I be taxed for my cash redemption?

We do not collect taxes on cash redemptions, however Canada Revenue Agency has guidelines around the value of points redeemed from business related purchases.