Resetting your username or password.

If you’ve forgotten your login information, resetting it and getting back in requires just a few simple steps.

1. From the sign-in page, select Forgot username or password.

2. Enter your username.

1. Select "Recover Username" on the sign-in page and follow the prompts. 

3. Once you’ve entered your username you will get a One-time Passcode (OTP) to a default channel (text or email).

4. Enter your OTP to continue.

5. You can now create your new password ensuring it has:

1. 10-48 characters.

2. 1 uppercase letter.

3. 1 lowercase letter.

4. 1 number.

6. Re-enter your new password and click continue.

7. You’ll receive a notification that your password change was successful.