Credit Union Merger

Our combined network of 57 branches in 50 communities has no overlap, allowing us to be sustainable without closing branches as a part of this merger.

As a part of our operations, we regularly review all channels (ATM, digital, contact centre, branches, etc.) to ensure we are evolving with our members’ needs.

One of our goals in working together is to combine our resources and strategic investments to offer a differentiated and modern member experience, while gaining efficiencies that will benefit our members, employees, and the amazing communities we serve across Saskatchewan.

This also means that the new credit union will need to select one platform to invest in. Some members will need to transition to a different online banking platform.

We will support those members every step of the way and prioritize investment in our digital banking, adding new functionality to deliver an experience that is easy, secure, and offers convenient access.

The new credit union will offer low to no-fee options that are accessible to all while still offering competitive rates and fees. We know that this is important to our members, so the new credit union is committed to providing options.

Today, only legacy Conexus Credit Union offers this product. Once systems are merged through integration, this product will be offered to all members.

As a member-owned co-operative, the new credit union will remain committed to sharing our profits through a modern rewards program – putting money back in our members’ pockets. It will be up to the new Board and management to define how it will be delivered.

Your trusted advisors remain local—local people, serving local members. Decision-making will remain rooted in the communities we serve.

Our combined branch network will have 57 branches serving 50 different communities, giving you more ways to bank where, when, and how you want. In addition, we will expand access to specialized expertise like wealth management, estate services and mobile mortgage specialists.

No immediate change, it’s business as usual. Your accounts, cards, cheques, digital banking and access to services remain the same as they do today. You will continue to deal with your legacy credit union while we work to bring together our teams, systems, products, services and operations. We’ll keep you informed well in advance of any changes.

No, you’ll continue to use the same branch and call the same contact centre as you do today.

Not yet. For now, you will continue to bank at your legacy credit union and have access to the same locations that you do today. We’ll let you know when integration allows for expanded access.

Yes. Our members pay no surcharges when withdrawing money at participating credit union ATMs across Canada. Find the closest ATM to you by visiting the ding free® website.

If you are depositing money to your account, you can use any credit union ATM on the ACCULINK network.

No, nothing is changing right now. You’ll continue to manage your accounts just as you do today. As we begin to integrate our teams, systems, products, and services, we’ll keep you informed well in advance of any changes.

Not yet. For now, products and services remain within their current legacy credit union. We’ll provide updates as new access options become available.

No. For now, you’ll continue using the products and services you have today only from your legacy credit union. We will align our products and services once we are fully integrated.

Products, services and associated fees will remain the same with each legacy credit union for now. Interest rates for similar products will be aligned across all three legacy credit unions, ensuring consistency for members.

We are merging, and the integration will take time. January 1 is our legal merger date, so the integration work is just beginning. It will take some time to integrate, including integration of our brands and signage. Until then, you will continue to see the legacy Conexus, Cornerstone and Synergy brands.

Starting January 1, our legal name is Conexus Credit Union. You’ll see notifications of our legal name in branches, in paperwork and online, but your experience remains the same for now.

We are merging, and the integration will take time. January 1 is our legal merger date, so the integration work is just beginning. We do not expect you to see changes for some time and when we are ready to start introducing new enhancements or services, you will be the first to know.

Absolutely. We’re committed to transparency. If there are any changes to your account or how you bank, we’ll communicate well in advance and support you through the transition.

We’re committed to clear and timely communication. You’ll hear from us first, and well before any changes take effect. The best source of information is our website https://www.conexus.ca.

We are merging, and the integration will take time. January 1 is our legal merger date, so the integration work is just beginning. For now, please follow the current process for each legacy credit union, just as you do today.

The merged credit union will continue to be governed by a Board of Directors. The inaugural Board includes 12 Directors selected from the three legacy credit union Boards based on experience, skills, competencies and diversity. The Board is comprised of:

• 6 directors from legacy Conexus

• 3 from legacy Cornerstone

• 3 from legacy Synergy

The merger of Conexus, Cornerstone and Synergy Credit Unions requires a unified identity. A single name will represent the new organization and support brand consistency across Saskatchewan.

The three legacy Boards decided early on that the new credit union would adopt the name of one of the three partner credit unions. To support this decision, a third-party research firm conducted brand name research to assess the name strength and familiarity across the province that would best serve a provincial credit union.

Credit unions in Saskatchewan are required to have a registered office in Saskatchewan. The Board of the credit union may change the address of the registered office at any time.

Due to the convenience of its location, Conexus’ current corporate office in Regina is the registered office to meet the requirements of the Credit Union Act. This office is located at 2375 College Avenue, Regina.

The merged credit union is intended to operate on a distributed basis without a formal “head office,” enabling executives and other employees to continue contributing to the credit union without the need to relocate.

The research included participants from both member and non-member groups across Saskatchewan, ensuring a balanced representation by age, gender and geographic region. Additional sampling was conducted within the specific trading areas of each credit union to capture localized insights.

Key metrics assessed in the study included:

• Unprompted name recall

• Brand familiarity

• Likelihood of considering the brand for banking

• Identification of the brand as their primary financial institution

• Willingness to recommend the brand

• Overall brand perception

The Conexus Credit Union name demonstrated the strongest brand equity both provincially and locally, offering strategic advantages in recognition and future brand-building. All three legacy brands were positively received, and no negative indicators emerged. The selected name is based solely on relative brand strength.

The final decision on the name for the new credit union was made by the Boards of Directors of Conexus, Cornerstone and Synergy Credit Unions.

While the merged credit union will carry the name Conexus, the full brand—including the logo, visual identity, and overall look and feel—is still to come. This future brand refresh will thoughtfully reflect the legacy and values of all three founding credit unions: Conexus, Cornerstone and Synergy. That work will be part of the broader integration planning process.

The merged name was effective on January 1, 2026.  While the legal name change happened on that date, the transition will be phased in over time. This means you may continue to see the legacy names on buildings, signs and materials as we work through updates across all locations and platforms. Prioritizing these changes will be part of the integration planning.

The merged name was effective on January 1, 2026.  While the legal name change happened on that date, the transition will be phased in over time.

Integration takes time. This is the start of the journey – we are “merging”, not fully merged yet.  Any changes related to your account, such as debit cards, account numbers, or online banking services, will be communicated well in advance.

We are committed to making the full transition as smooth as possible. For now, it’s business as usual and we’ll keep you informed well in advance of any future changes or enhancements.

Conexus is currently a provincial credit union, serving over 145,000 members from Coronach to La Ronge.

We merged to ensure we remain strong, competitive, and committed to being a local, community focused credit union serving both today’s members and future Saskatchewan generations.

This merged credit union has 57 branches in 50 communities spanning as far north as La Ronge, south to Coronach and Arcola, east to Moosomin, and then west to Lloydminster. Your trusted advisors remain local—local people, serving local members. Decision-making will remain rooted in the communities we serve.

To ensure a thorough and impartial selection process, the legacy Boards engaged an independent executive recruitment firm to assist in the CEO selection. Just like the process we followed to select the merged credit union’s name, this was a joint decision made by all three legacy Boards together.

This is a partnership, and we are building something new.  The Boards of Directors from all three credit unions worked collaboratively and equally throughout the process.

When it came to selecting the name and CEO for the new credit union, the Boards used independent third-party assessments to help guide their decisions. After careful consideration, they unanimously agreed on the name Conexus Credit Union and appointed Celina Philpot as CEO—both choices made with the best interests of all members across Saskatchewan in mind.

While the name and CEO come from one of the partner credit unions, the decisions were made with a focus on what would best position the new organization for long-term success.  As we move forward, the three credit unions will continue to work collectively together to build the new credit union.

The inaugural Board of Directors of the new credit union will be comprised of directors from each of the existing three credit unions. The new board will consist of six board members from Conexus and three directors from each of Cornerstone and Synergy Credit Unions. Meet our Board.

We believe that by working together we will create a stronger, more resilient credit union that remains member-focused and upholds our shared values. Pending member approval of the merger, members can expect:

• Modern digital banking experience.

  We will prioritize investment in our digital banking, adding new functionality to deliver an experience that is easy, secure, and offers convenient access.

• Branch network.

  Our combined network has no overlap, allowing us to be sustainable without closing locations as part of this merger. We will serve Saskatchewan with 57 branch locations in 50 communities – giving you more ways to bank where, when, and how you want.

• Competitive with low to no-fee options.

  We will offer low to no-fee options that are accessible to all while still offering competitive rates and fees.

• Profit-sharing with our members.

  We will share our profits through a modern rewards program – putting money back in our members’ pockets.

• Local service and local decision-making.

  Your trusted advisors remain local—local people, serving local members. Decision-making will remain rooted in the communities we serve.

• Enhanced lending capacity.

  We will have increased financial capacity so as your farm or business grows, we will grow with you!

• Specialized expertise.

  We will expand access to specialized expertise like wealth management, estate service and management, and mobile mortgage specialists.

• Personalized service and modern offerings to meet diverse needs. 

  Our team will be empowered with the required technology and insights to provide proactive, needs-based advice and solutions tailored to your financial goals.

• Our profits stay local.

  Our profits stay local, with 5% of pre-tax earnings reinvested into our local communities further strengthening Saskatchewan. We remain committed to making a positive impact through sponsorships, volunteering and community support.

• Committed to employees.

  The merger will create new opportunities for current and future employees. We’re committed to retain engaged team members, invest in career development, explore new growth potential, and be a top employer in Saskatchewan.

The merged credit union is committed to fostering a high-performance culture centred on our members and driven by innovation. We expect this will be achieved through exciting learning and career opportunities for employees. The merged credit union is committed to:

• Retain all engaged employees who want to be part of the new credit union.

• Invest in employee learning and career development.

• Provide new opportunities for our team members.

• Strive to be a top employer in Saskatchewan.

• Foster a diverse, inclusive and flexible workplace that supports a positive and healthy work-life balance.

There will be some changes to roles and structure through the integration process. However, we are committed to retaining all engaged employees who want to be part of the new credit union. Any collaboration must leverage the talent we have in our existing credit unions, and any changes in roles or responsibilities will be managed fairly and transparently. This is the right thing to do.

We will be a catalyst to drive economic growth in Saskatchewan. Our profits will stay local, with 5% of pre-tax earnings reinvested into our local communities further strengthening Saskatchewan. We remain committed to making a positive impact through sponsorships, volunteering and community support. We will help Saskatchewan thrive!

Your community voice will be heard by the merged credit union through the Board of Directors. The Board is elected by members and is accountable to members and the communities it serves. Your trusted advisors will remain local with decision-making remaining in the communities.