Accounts

Interac e-Transfer®.

Money transfers made simple.

Interac e-Transfer® allows you to send or receive money instantly using your email address or mobile phone number. Additionally, you can receive money using your account number. It's a secure easy way to transfer funds without needing to share any personal banking details with the recipient. 

Interac e-Transfers are fast, convenient and always at your fingertips. Plus, you can do it all through online or mobile banking, available 24/7!

A young woman with long brown hair does some online banking using her mobile phone.

Why use Interac e-Transfer?

Instant and secure

Instant and secure. Real-time transfers encrypted from sender to recipient.

Every Interac e-Transfer® is securely encrypted from the moment it’s sent to the moment it’s received. Transfers are processed in real-time, so your money arrives fast and your financial details stay private. It’s also available for your personal and business banking use anytime, anywhere.

No banking details needed

No banking details needed. Send with just an email or mobile number.

You don’t need to share your account number to send or receive a transfer. Just use the recipient’s email address or mobile phone number, keeping your banking details completely private.

Autodeposit

Set it up once and money lands in your account automatically.

With Autodeposit enabled, incoming Interac e-Transfers® are deposited directly into your account without the need for a security question. Set it up once through online or mobile banking under Interac e-Transfer® > Autodeposit.

Sending and receiving e-Transfers. 

To get started, log in to your Conexus online or mobile banking and navigate to Transfers > Interac e-Transfer®.

Sending an e-Transfer

  1. Log in to your Conexus online or mobile banking account.
  2. Navigate to Transfers > Interac e-Transfer® and select Send Money. 
  3. Choose Send Money and enter the recipient’s email address or mobile number. 
  4. Enter the amount. Be mindful of your sending limits (see below). 
  5. Create a security question and answer if the recipient doesn’t have Autodeposit enabled. Share the answer with the recipient separately. 
  6. Review the details and confirm your transfer.

Receiving an e-Transfer

  1. You’ll receive a notification by email or text when someone sends you money. 
  2. Click the link to access a secure Interac website and select your financial institution. 
  3. Sign in to your Conexus online or mobile banking. 
  4. Enter the security question answer and click Accept. 
  5. Select the account you’d like the funds deposited into and confirm. 

Note: If you have Autodeposit enabled, funds are deposited automatically and you’ll be notified by email — no security question required.

Setting up Autodeposit.

  1. Log in to your Conexus online or mobile banking. 
  2. Navigate to the Interac e-Transfer® section and select Autodeposit.
  3. Click Add Autodeposit and follow the on-screen steps.

Interac e-Transfer limits.

To help keep your money safe, limits apply when sending Interac e-Transfers.

Personal online banking.
Maximum amount per ...Send limitsReceive limits
Individual transfer$3,000$25,000
Daily$10,000no limit
7 days$10,000no limit
30 days$20,000no limit
Business online banking.
Maximum amount per ...Send limitsReceive limits
Individual transfer$10,000$25,000
Daily$10,000no limit
7 days$70,000no limit
30 days$300,000no limit
FAQs

Common questions.

Here’s what people ask us the most.

Yes. Interac e-Transfer® is a national Canadian payment service available at over 250 financial institutions across Canada, including banks, credit unions and caisses populaires. As long as the recipient banks with a participating Canadian institution, you can send money using just their email address or mobile number.

Incoming transfers are always free. There may be a cost to send e-transfers. Refer to your account details or talk to an advisor for more details.

For personal online banking, you can send up to $3,000 per individual transfer, $10,000 per day, and $20,000 per 30-day period. Business accounts have higher limits — up to $10,000 per transfer and $300,000 per 30-day period. Receiving limits are $25,000 per individual transfer for both personal and business accounts.

Most Interac e-Transfers® arrive within minutes. For first-time transfers between a sender and recipient, there may be a delay of up to 30 minutes while Interac establishes a transaction history — a security measure that helps protect against fraud across Canadian financial institutions.

Support

Need help with banking?

Explore our support resources for help with logging in, online and mobile banking, account questions and more.

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