We protect your security

We take as many precautions as possible to protect the digital banking environment and keep your information safe.

Our digital services offer you the best security available so that your personal and financial information is protected between your computer and our server. We rely on industry standards for both security techniques and encryption.

To ensure your confidential information is protected we’ve put a number of measures in place to ensure our digital banking platform is safe and secure.  

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256-bit encryption - a high-level security technique that encodes a message so only the sender and the intended recipient can read it

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Robust firewalls - these help prevent unauthorized access to our servers

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Continual monitoring - we work to detect any unusual member account activity

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Automatic session time-outs - these occur if there hasn't been any activity on your computer for 15 minutes, reducing the chance of someone accessing your account if you're away from the computer

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Enhanced security - designed to prevent your browser from caching (storing) the pages you view in online banking so no one else can access your account information

Password protection that works

We also ensure that only individuals who provide an authentic password can access your account information. To help you protect your information, your digital banking session will end automatically if there’s been no activity for 15 minutes.  

Access to our databases is strictly managed and systems are in place to ensure security is not breached, including the physical security of our computer hardware and communications.  For more information on the specific policies and practices that we use to safeguard your personal and financial information, please click here to view our privacy page.