Set up security alerts. You'll get a text or email message when there’s suspicious activity on your Online Banking accounts.  

Be very, very careful with your Social Insurance Number (SIN). It's an important key to your identity, especially in credit reports and computer databases.  

Never disclose your Personal Identification Number (PIN) to anyone. If you do, you could be held liable for losses. Be PIN smart.  

Guard your PIN use. Use your hand as a shield to prevent others from observing you entering your PIN when conducting a transaction by ATM, debit, telephone or computer.  

Choose long passwords. Longer passwords are better – it’s also beneficial to include numbers and special characters. Memorize your passwords and don't write them down and leave them in your wallet, or an equally obvious place. Never share them.

Don’t search for the Conexus website using Bing or Google – save and use a bookmark instead or simply type in www.conexus.ca in the address bar.

Check your bank and credit card statements regularly to ensure that all transactions are legitimate.  

Be aware of phishing. These are fake sites or emails mimicking real companies or people to steal your sensitive information. Protect yourself by enabling two-factor authentication, keeping your software updated, and reporting suspicious activity.

The easiest way to tell if an email is fraudulent, is to know that we’ll never ask you for your personal passwords, personal information numbers or login information in an email. Legitimate financial institutions do not include links to a login page in email communications to customers.

When banking online, check the address of any pages that ask you to enter personal account information. In the toolbar at the top of the page any legitimate Internet banking web site will begin with ‘https’ to indicate that the page is secure.  

Type in our web address yourself to ensure you’re transacting with our server.